FAQ’s

We provide custom tile showers, tub surrounds, bathroom remodeling, flooring installation, and masonry services. Every project is planned around the space, the selected materials and the homeowner’s goals.

Heartland Custom Tile & Flooring is based in Peoria IL and serves homeowners throughout Central Illinois. Contact us with your location to find out whether your property is within our service area.

Yes. We offer free in home project quotes. Contact us with information about your space and the work you are considering, and we will discuss the next steps.

Yes. We can provide experienced recommendations based on your space, style, maintenance preferences, and project needs. We can also help you consider tile sizes, patterns, grout colors, layouts, and other details that will influence the finished result.

Yes. A custom tile tub surround can update the appearance of your bathtub area while helping protect the surrounding walls from everyday moisture. We evaluate the existing area and plan the preparation, layout, and transitions before installation begins.

Yes, we provide bathroom remodeling services centered around custom tilework, showers, tub surrounds, and flooring. Because every remodel has a different scope, we recommend contacting us to discuss the specific improvements you have in mind.

Flooring recommendations depend on the room, existing surface, and selected material. We install flooring in bathrooms, kitchens, entryways, laundry rooms, living areas, and other interior spaces. We install wood, tile, and, luxury vinyl plank (LVP). Contact us to discuss the type of flooring you are considering.

Tile and flooring need a suitable surface beneath them to perform properly. The area may need to be cleaned, leveled, repaired, or otherwise prepared before installation. Careful preparation supports better alignment, cleaner transitions, and a longer-lasting finished result.

The timeline depends on the project’s size, complexity, material availability, and preparation requirements. A tub surround may require less time than a complete bathroom remodel or large flooring installation. We will discuss the expected schedule after evaluating the scope of your project.

Preparation needs vary by project. You may be asked to remove personal belongings, decorations, or small furnishings from the work area. We will explain what should be moved or protected before installation begins.

That depends on the existing material, its condition, and the requirements of the new flooring. We evaluate the surface before recommending whether the existing floor can remain or should be removed.

Yes. We provide custom masonry services for projects involving brick, stone, and other masonry materials. Contact us with your ideas so we can learn more about the project and determine the right approach.

Professional installation involves much more than placing finish materials. Accurate measurements, proper preparation, balanced layouts, precise cuts, and clean transitions all contribute to the appearance and performance of the completed project.

Contact Heartland Custom Tile & Flooring to tell us about your project and request a free in home quote. We will learn more about your space, discuss your goals, and help you determine the next steps.